Heart irregular rhythm notifications Charge 5

[Lmgetfit]

Hi a new phone and 3 messages appear to have blipped up but not retained as an audit.   Heart details no notification on the Fitbit app. 

Moderator edit: subject updated for clarity

[DavideFitbit]

Hi, welcome to the Fitbit Community forums, @Lmgetfit. 

I appreciate all the information provided about this inconvenience with your Charge 5. 

Keep in mind that Fitbit can only analyze your heart rhythm data for AFib when you’re still. It's recommended to wear your consumer wrist-worn product often, especially to sleep, and sync your data often to help look for signs of AFib more often. We only send a notification if we see signs of an irregular rhythm in multiple readings, which means you might not receive irregular rhythm notifications if we’re not able to collect enough data each day. For any issues related to heart rate tracking, please check the troubleshooting steps listed in this article. 

Make sure that you've followed all the steps to set up these notifications here as well. In addition, please keep in mind these notifications are not available in all countries, you can review the complete list here. 

I'll be around.