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Heart rate detection

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‎07-03-2022 23:14

‎07-03-2022 23:14

I used to have the Alta and then I had the Versa and now I have the Charge 5 and on my Charge 5 I've noticed that it hardly ever picks up on my heartbeat per minute. Has anyone else had this issue?

Bryan

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3 REPLIES 3

‎07-03-2022 23:20

‎07-03-2022 23:20

What do u mean hardly pickup? It doesnt show any number in the device or you mean its inaccurate 

Long term fitbit user since Flex. Some behaviors are rude.
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‎07-04-2022 11:41

In response to Edmond

‎07-04-2022 11:41

It doesnt show any number. Ive tried placing it in various spots on my wrist. However, like I said the other two fitbits i used to own had no problem reading my heart rate. Its a bummer because a lot relies on that heart rate reading.

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‎07-05-2022 02:33

In response to bdub0667

‎07-05-2022 02:33

Heart rate number normally come up in a few secs once you wear it. Maybe you can try a full restart with usb cable. If it still doesnt work, just replace it with a new one. The QC nowadays is poor.

Long term fitbit user since Flex. Some behaviors are rude.
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