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Heart rate inaccuracy

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‎07-30-2022 11:21

‎07-30-2022 11:21

Hi, just got my first fitbit ( charge 5) and it keeps telling me my heart rate is 145 _ 150 . I am at complete rest, perfectly capable of taking my own pulse , which is 70 manually so convinced the fitbit is wrong. It also keeps telling me I have completed a 20 min  swim whilst at work. I have tried all the online fixes recommended to reset the HR and nothing works. Is this common or is my fitbit duff?

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‎07-31-2022 12:14 - edited ‎07-31-2022 12:15

‎07-31-2022 12:14 - edited ‎07-31-2022 12:15

On your device, go to Settings, then scroll down to Restart, then scroll further to Restart and press it. It's a hard reboot for the device, and you won't lose any data. Could solve your problem.

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‎08-02-2022 04:00

In response to GaryMooney

‎08-02-2022 04:00

Thanks, I will give that ago.
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