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How do I change my Charge 5 clock face?

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‎06-20-2022 04:58 - last edited on ‎06-25-2022 12:38 by Fitbit Moderator

‎06-20-2022 04:58 - last edited on ‎06-25-2022 12:38 by Fitbit Moderator

Hi just got a charge 5. Went to the app to change the clock face/ home screen don't have the tile. Only one I have is the gallery, wallet, how to, and accessories. Went on to fitbit.com and can't find anything there. Already uninstalled the app, reloaded it and nothing, cleared cache from app, still nothing. What else can I do? Does anyone have a step by step on this issue. Also running a (phone) note 20 ultra with the latest updates. Please someone help.

 

Moderator Edit: Clarified subject

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5 REPLIES 5

‎06-20-2022 05:28

‎06-20-2022 05:28

@LeePittman Tap on the Gallery tile. On the next screen you should see tabs on top - one of them is the clock tab. Tap that and you should see the clock faces for the unit.

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Community Council Member

Warren | Cincinnati, OH

Versa Lite, Ionic, Charge3, Inspire HR, Blaze(retired), Alta( retired),- Pixel 3

Take a look at the Fitbit help site for further assistance and information.

Best Answer

‎06-21-2022 09:56 - edited ‎06-21-2022 10:08

In response to wtksk8r

‎06-21-2022 09:56 - edited ‎06-21-2022 10:08

I have searched and searched and I simply cannot fine a Gallery to click on. I have "clock display" on my Charge 2 but there is not one on my Charge 5.

Best Answer

‎06-21-2022 14:08

In response to ChuckHa

‎06-21-2022 14:08

@ChuckHa On your phone app, tap on your profile photo (upper left) which should bring you to the settings page. Tap on the device tile to get to the device options which should have the Gallery tile.

While your Fitbit charges or you just want to catch your breath, join us on the Lifestyle Discussions





Community Council Member

Warren | Cincinnati, OH

Versa Lite, Ionic, Charge3, Inspire HR, Blaze(retired), Alta( retired),- Pixel 3

Take a look at the Fitbit help site for further assistance and information.

Best Answer

‎06-21-2022 16:32

In response to wtksk8r

‎06-21-2022 16:32

Figured it out
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0 Votes

‎06-24-2022 08:09

In response to wtksk8r

‎06-24-2022 08:09

Thank you! I was attempting to do it from my desktop Fitbit application and it isn't there. I followed your instructions and used my phone app and it was easy. 

 

Best Answer