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How do I locate my lost Charge 5?

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‎05-26-2023 01:10 - last edited on ‎05-26-2023 06:17 by Fitbit Moderator

‎05-26-2023 01:10 - last edited on ‎05-26-2023 06:17 by Fitbit Moderator

I have lost my Fitbit but it is synching! Any suggestions 

 

Moderator Edit: Clarified subject

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‎05-26-2023 02:39

‎05-26-2023 02:39

Hi, @Mac2305 if it is syncing that’s good news!  That means it is definitely nearby and hopefully you will find it.  You can download third party Bluetooth finder apps which will show you as you get closer to the device.  You will need to find it before it runs out of battery, however, as after that it will stop emitting Bluetooth signals.  There’s Lightblue Explorer for iPhone and Bluetooth Finder for Android and probably others too.  There may be a small charge.

See this help article for more info.

Tip: Check your laundry basket!

Good luck.  Let us know how it goes.  Welcome to the forums!

 

 

Sense, Charge 5, Inspire 2; iOS and Android

Best Answer

‎05-26-2023 07:42

‎05-26-2023 07:42

Hi @Mac2305 

As Julia noted, your Fitbit must be close by if it is still syncing. Since the range of Bluetooth connection is approximately 30 feet, you should be able to limit your search to around a 30 foot radius. 

Wishing you good luck in finding your device. 

Rieko | N California USA MBG PE

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