01-23-2024
01:24
- last edited on
01-23-2024
03:38
by
MarreFitbit
01-23-2024
01:24
- last edited on
01-23-2024
03:38
by
MarreFitbit
I have lost my fitbit at home looks like it could be one of two rooms but when trying to sync it only shows up to 78%. I looked everywhere. Can anyone help please?
Moderator Edit: Clarified subject
Best Answer01-23-2024 03:11
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
01-23-2024 03:11
Hi, @Kath6 , there are a couple of apps that Fitbit recommends that can help you find your Fitbit once you know it is nearby. If you are an iPhone user you could try Light Blue Explorer or for Android there’s Blue Tooth Finder .
If you have Reminders to Move turned on you could also try going into one of the rooms where you think it is at 10 minutes to the hour and see if you can here it vibrate.
Good luck and welcome to the forums.
Sense, Charge 5, Inspire 2; iOS and Android
01-23-2024 11:14
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
01-23-2024 11:14
@Julia_G Thank you for your help and tips.
@Kath6 , A warm welcome to the Community! Thank you for your message and efforts.
Just jumped in to add some info that might be helpful .
Go to the rooms that you think that the Charge 5 might be. In the App go to the devices icon (upper left corner)
Tap on the Charge 5> Sync now.
If you have a successful synchronization, it means that the tracker should be in a radius of 10 feet .
JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.
01-23-2024 11:23
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
01-23-2024 11:23
Hello @Kath6
If you have Charge 5 set up to get notifications from your phone, you could try sending a text/message to yourself and listen for the notification in the rooms where you think your device is. Or have someone call you and listen for the notification sound on your device.
Hope you are successful in finding your Charge 5.
Rieko | N California USA MBG PE