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Moving to another Google account

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I've moved from Fitbit to Google, but I want to move it to my personal Google address instead of the "family" one that is shared. I keep getting an error when I try the move on the phone, and on the desktop, I've tried to disconnect the device but I keep getting the run around of having to log in with the shared Google account information. 

How do I migrate my Charge5 to my personal Google account, preferably without data loss??

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