Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How do I reset the PIN on my Charge 5?

Replies are disabled for this topic. Start a new one or visit our Help Center.

I'm having trouble figuring out how to reset my Charge 5 PIN. The only instructions I can find say to go to "Device Lock" in the app and "Find the option to change your PIN code." The only option available is "Set PIN Code. Your Charge 5 already has a PIN. Please enter the 4 digit PIN to verify." Latest Android app. Any help is appreciated.

Moderator Edit: Clarified subject

Best Answer
0 Votes
2 REPLIES 2

It is asking you to confirm it is your phone I was able to use my phone unlock. 

This video should work for the Charge 5

https://youtu.be/xc-5qnNY5Aw?si=JyespRKQwso9hD3c

Best Answer
0 Votes

I do not have the "Change PIN code" button seen in the video. Here is a screenshot of what I get.

1000001809.png

Best Answer
0 Votes