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How do I return Charge 5 for a refund?

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‎03-19-2022 08:09 - last edited on ‎03-21-2022 12:56 by Fitbit Moderator

‎03-19-2022 08:09 - last edited on ‎03-21-2022 12:56 by Fitbit Moderator

How do I return Charge 5 for a refund?  It does to sync with the app so I went back to using charge 4 which still works perfectly.  Sorry, I tried to upgrade.

 

Moderator Edit: Clarified subject

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1 REPLY 1

‎03-19-2022 08:17

‎03-19-2022 08:17

Hi @POSIE49  each retailer has different time frames in which to return for a refund. Where did you get it? Fitbit has a 45 day return window when purchased directly from them. You'd need to get with support and follow their directions. https://myhelp.fitbit.com/s/support?language=en_US 

Stepping in the U.S.A. since September 2013. Android 14

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