How do I turn off the Charge 5?

[MarioBozz]

Hello

It's all in the title,i can't find how to turn off the Charge 5 to put it backin its box, not at all convinced by this product.

Moderator edit: updated subject for clarity

[Odyssey13]

Hi @MarioBozz  if you're returning it, you don't need to worry about turning it off. Depending on where you purchased it, there is a time frame in which to return it for a refund. Sure you don't want to give it more time to get used to the Charge 5?

[MarioBozz]

Je l'ai utilisé pendant 3 mois,largement suffisant que pour ne pas en être content et trop tard pour le retourner.

Moderator edit: format

[EdsonFitbit]

Welcome to the Fitbit Community, @MarioBozz.

I'm sorry to hear about the difficulties you experienced with your Fitbit Charge 5. Thank you for the information provided.

Currently, there is no option to turn off the Charge 5. If your Fitbit device is not working properly please provide us with more information to address your issue better.

If you would like to receive assistance in French, you are welcome to visit the French Community.

Thank you for your support, @Odyssey13.

Have a nice day.

[Mahoo1960]

Powered up my new Charge 5 and disappointed to find out that I can’t power it down. This is frustrating as I only intend to use it once or twice a week when cycling.

This is further frustrating as I can’t read the battery level indicator without using a magnifying glass! Why did Fitbit choose to use grey digits at such a small font?

Im rapidly becoming disillusioned with this unit and I’ve only had it for 3 days!

[EdsonFitbit]

Welcome to the Fitbit Community, @Mahoo1960.

Our team is constantly working to improve our products and services. Your feedback is highly appreciated.

There is a feature suggestion called "Enlarge and brighten battery life indicator on Charge 5". You are welcome to vote it and if there is any update, it should be communicated as soon as possible.

If you want to make a suggestion to add an option to turn off the Fitbit Charge 5, you can visit the Feature Suggestions board which is constantly monitored by the engineering team for future implementations.

Have a nice day.

[StephenA-TX]

This is one of many reasons I went from purchasing 5 Fitbit devices to a Garmin.  More features, better support.