10-25-2023 22:31
10-25-2023 22:31
after days and days of the same crap everyone got for never ending stuck in logo , i kept uncharged till it was completely out, than i reconnected it back , pressed the button 3 times and verified i got the 1% charge battery icon, after a few days it went back online
my firmware btw is 57.200001.188.58, i don't have an update button .
10-26-2023 03:39
10-26-2023 03:39
Welcome back to the Fitbit community, @elhafit!
Thanks for reporting back, continue enjoying your Charge 5.
10-26-2023 11:07
10-26-2023 11:07
is this the most up to date firmware i have for fitbit 5?
10-26-2023 11:27
10-26-2023 11:27
No, it's not, @elhafit. The latest firmware version for Charge 5 currently being rolled out is 194.61:
Fitbit Community - Charge 5 Firmware Update 194.61
10-26-2023 11:33
10-26-2023 11:33
so when will i get it, it's been like 3 months ..
10-26-2023 11:33
10-26-2023 11:33
Hooray! I'm very glad you've had some success. That's interesting about leaving it completely discharged and then restarting it.
10-26-2023 11:47
10-26-2023 11:47
Because firmware updates are rolled out in waves, no one can predict that, @elhafit.
As quite a few millions Charge 5 have been sold over it's production life span, it can take a while. You'll get notified by your Fitbit app as soon as your device is about to being updated.
10-26-2023 22:30
10-26-2023 22:30
while i under the concept of incremental updates, this firmware has been released 3 months ago and yet i and many others have not received it.
that's not a wave, that's a ripple, it's makes no sense software wise either because going by this rate you'd have large portion of multiple firmware versions running around, by this rate , if you released another firmware, it would start all over again.
not to mention that i'm still very worried my fitbit would suddenly crash again for no reason.
10-27-2023 02:34
10-27-2023 02:34
and oh look, it's back to being dead again, i used it, everything was fine, placed it in the charger and suddenly i noticed it's back with a stuck logo,
11-03-2023 06:35
11-03-2023 06:35
@elhafit wrote:and oh look, it's back to being dead again, i used it, everything was fine, placed it in the charger and suddenly i noticed it's back with a stuck logo,
I knew it was too good to be true :'(
I was hoping that meant mine could come back from the dead