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Identifying Exercise type Charge 5

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‎07-18-2023 04:24 - last edited on ‎07-18-2023 07:06 by Moderator Alum

‎07-18-2023 04:24 - last edited on ‎07-18-2023 07:06 by Moderator Alum

My Charge 5 seems to think I'm running when I'm only walking.  My old charge 2 never got what type of exercise I was doing wrong.

 

Moderator edit: subject updated for clarity

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‎07-18-2023 07:06

‎07-18-2023 07:06

Hi,  it's good to see you visiting the community forums, @Davefh. 

Most Fitbit devices automatically recognize and record high-movement activities through the SmartTrack feature. To start, your device recognizes activities at least 15 minutes long. Make sure to check on your settings the time required to have your running activity recognized. 

If the issue persists, please try completing a three pulse restart using the charging cable. 

Davide | Italian and English Community Moderator, Fitbit


Ti invito a partecipare nelle nostre discussioni! Commenti

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‎07-18-2023 07:06

‎07-18-2023 07:06

Hi,  it's good to see you visiting the community forums, @Davefh. 

Most Fitbit devices automatically recognize and record high-movement activities through the SmartTrack feature. To start, your device recognizes activities at least 15 minutes long. Make sure to check on your settings the time required to have your running activity recognized. 

If the issue persists, please try completing a three pulse restart using the charging cable. 

Davide | Italian and English Community Moderator, Fitbit


Ti invito a partecipare nelle nostre discussioni! Commenti
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