Inaccuracy mileage

[Levsen]

Reading is erratic. Varies from 1.1 to 1.5 miles when actual is one mile. 

[Gr4ndp4]

Hi, @Levsen, welcome to the community, can you provide more information? In particular what GPS settings are you using? How do I use GPS on my Fitbit device? - Fitbit Help Center provides advice & guidance. Note that the most reliable way to utilise GPS on your Charge 5 is to piggyback your phone's GPS, not only does this reduce your Charge 5 battery drain it also uses the phone's larger GPS antenna. 

You might also be interested in this video from DC Rainmaker Apple Watch Ultra 2 vs Garmin Epix Pro: The NYC Test Gauntlet! - YouTube While he's not using a Fitbit Charge 5 the moral of the video is even high-spec wrist-worn devices struggle in some circumstances.

I hope this helps but if you are still stuck please post here again.

Cheers

[Levsen]

how do i piggyback to phone and where do i find the gps setting?

[Gr4ndp4 · Accepted solution]

Hi, @Levsen, On your Charge 5 from the clock screen>swipe down to & touch "Settings">swipe up to and touch GPS, you can touch repeatedly to toggle between phone, dynamic, and built-in. "Phone" uses your cellphone GPS, "Dynamic" looks for your phone, and if not found defaults to built-in, "Built-in" does what it says. Once set swipe right x 3 to return to the clock screen. 

Cheers

[Levsen]

OK thanks. I could not get the gps screen to show before, now it is. I will try the various settings.