02-12-2024 14:18
02-12-2024 14:18
A couple months ago my Fitbit 5 started recording activity minutes that I wasn’t earning. In just a few minutes, the Fitbit would go from 4 or so minutes of activity to 25 or more. It would also tell me I was earning zone minutes when I wasn’t. I’ve tried uninstalling, reinstalling, resetting, and verifying that I am on the most recent version. Any ideas why this is happening?
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02-12-2024 14:35
02-12-2024 14:35
Check your birthdate in your Google account. Some people found that it was set at 1900 and Fitbit had started using that, throwing off all the zone calculations.
02-12-2024 14:35
02-12-2024 14:35
Check your birthdate in your Google account. Some people found that it was set at 1900 and Fitbit had started using that, throwing off all the zone calculations.
02-12-2024 16:28
02-12-2024 16:28
It was indeed set to 1900. I’ve changed it, and I’ll see how it works now. Thanks—that is not something I would have thought to check.
02-13-2024 11:21
02-13-2024 11:21
It is working fine now, thanks again.