Inspire 2 battery draining quickly

[Second1]

Charge 5 won't hold battery for even a day now. 

Only 6 months old. 

Very upset. Paid premium price for a premium product and Fitbit definitely is not delivering on quality. 

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @Second1. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Charge 5. I understand how you must be feeling. 

If you haven't done so already, please make sure that you've followed the steps provided in this article to improve battery life in general, as this has been generally useful for other users. In addition, please confirm that you've restarted your Charge 5 as described below: 

1. Connect your device to the charging cable. For instructions, see How do I charge my Fitbit device?
2. Press the button located on the flat end of the charger 3 times (end if the USB cable), pausing for 1 second between presses. Then wait 10 seconds or until the Fitbit logo appears.

The battery can last up to 7 days; because battery life is affected by use and other settings, actual results may vary, but the battery shouldn't be draining only after a few hours. 

[Second1]

Followed all the steps battery still barely lasting 12ish hours.

Screen also flickering now. 

Is this going to be covered by warranty?

[alexthecat]

@Second1 I'm sorry, but I'm confused. Your title says that you have a Fitbit Inspire 2, but you said in your opening post that you have a Charge 5. Can you please clarify for me which device you have? 

[Second1]

Charge 5 

Moderator changed the title for some reason 

[MarreFitbit]

@Second1 Thanks for following the tips and recommendations I've provided above. @alexthecat Thanks for trying to help!

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

I've moved your post back to the Charge 5 board for organization purposes.