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Latest update still not fixed issue

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The following bug fix (4.28.2) has still not worked. See below for guidance given by moderator on another feed.

So what now Fitbit?

 

Hi Everyone.

Thank you for sharing the details regarding this difficulty with the Fitbit app. 

A bug that caused issues with syncing and pairing has been fixed. Sorry for the inconveniences that this may caused to you. Please, upgrade to the Fitbit App version 4.28.2 since it includes a bug fix. If you don't see an update available, please wait until this will be available.  

Updating to this new app should solve the syncing/pairing bug (i.e. perform a manual sync by pulling down on the Today screen to determine if syncing is successful.) If after updating your Fitbit app you still have this situation, please restart your phone.

If restarting your phone still doesn't resolve the issue, the steps listed below are the recommended troubleshooting steps to solve these problems:

  1. Update [Android] Fitbit App to 4.28.2.
  2. Open the Fitbit App, on the Today tab tap on Devices (Device icon, top left).
  3. Delete any connected Fitbit Trackers or smartwatches, if any are shown.
  4. Go to Android Settings, Bluetooth (Connected Settings) and "Forget" any Fitbit trackers or smartwatches if any are shown.
  5. Restart phone.
  6. Open the FitBit App, re-add the tracker or smartwatch (via the Devices icon, top left).
  7. From the FitBit App, Today tab, Tap/Hold near to the top of the screen and then drag down to perform a manual sync.

Thanks @RiekoC  for your help. 

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Still no reply from Fitbit!!

As I use my Fitbit for health reasons, I have now had to buy a new heart rate monitor. 

Thanks Fitbit 😤😡

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v4.28.2 hasnt fixed the issue on Versa4 syncing with Galaxy A10. Still broken.

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