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Live Chat support

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‎02-04-2022 02:49

‎02-04-2022 02:49

When I click on Live chat support, which previously worked, I now get a message saying that "that trail is unavailable".

 

Has anyone else come across this problem?

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Accepted Solutions

‎02-04-2022 06:56

‎02-04-2022 06:56

Hi @p86c  the chat line is open when someone is there to help you. I have some phone numbers for support, if any of them would be in your area.

USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)

Stepping in the U.S.A. since September 2013. Android 14

View best answer in original post

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4 REPLIES 4

‎02-04-2022 06:56

‎02-04-2022 06:56

Hi @p86c  the chat line is open when someone is there to help you. I have some phone numbers for support, if any of them would be in your area.

USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)

Stepping in the U.S.A. since September 2013. Android 14

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0 Votes

‎03-21-2022 13:57

‎03-21-2022 13:57

Yes it is affecting me too the live chat previously worked today but now it is not working again and I'm getting the same message "that trail is unavaibale

Best Answer

‎03-21-2022 14:00

In response to HydeParkBooks

‎03-21-2022 14:00

https://myhelp.fitbit.com/s/support?language=en_US 

Stepping in the U.S.A. since September 2013. Android 14

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‎04-07-2022 00:18

‎04-07-2022 00:18

Me too!! So **ahem** frustrating

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