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Does the Charge 5 track floors?

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Hi all 

 

Seems impossible to get through on live chat, firstly I was sent a link to charge 5 and then cut off, and on two other occasions I was put through to customer service but no answer..so hoping Fitbit community can help. 

I have a charge 3 at the moment and am hoping to get a charge 5 but seen some posts that charge 5 does not measure floors, is this still the case? 

I like my charge 3 (although it did need to be replaced a number of times due to various faults) but would like a Fitbit that has similar features to the charge 3 including floors and stress monitoring. 

Any advice? Has anyone tried another brand of watches that might have these features but also good customer service? 

Thank you!!

 

Moderator Edit: Clarified subject

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1 REPLY 1

Hello @GC2022 and welcome to the Community.  I can confirm that the Charge 5 doesn't count floors.  It doesn't have the altimeter.  My thought is that Fitbit couldn't have the ECG, Stress Response, and altimeter hardware in the size of the Charge 5.  I am not a Fitbit employee and Fitbit doesn't share this information.

 

I haven't used other brands, so can't help you with other choices. 

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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