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Losing Charge 5 connection when adding Pixel Watch

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Hi there! 

 

I'm a Charge 5 user and I recently got a Pixel Watch - When I connect the Pixel Watch to the Fitbit app, I lose my connection to the Charge 5. For some reason, Fitbit is accepting only one connection, either to the Pixel Watch or the Charge 5. This is curious to me, as I also could use the Charge 5 with my older Charge 2 or my Flex 2. Over the day, I would like to wear the Pixel Watch, but at night, I would like to wear the Charge 5, as it feels less obtrusive when I sleep (if that makes sense). Now I have to replace both two times a day in the app, once in the morning and once in the evening. I can't imagine a software limitation - is there a way to get a parallel connection implemented?

 

Cheers!

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@shijo89 there is a request for that feature here. You can add your vote there, but it appears that commenting has been disabled. 

Community Council Member

Amanda | Wyoming, USA
Pixel Watch 3, Inspire 3, Sense | Android


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Yes @shijo89 that is correct multi tracker support was a very popular function, which was removed when fitbit added devices that has an app store connected with them. 

Multitracker support ended with the Versa and all newer models. 

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That's a bummer - there might be different scenarios where you need different form factors... and it is still working with older trackers... Is there any platform for proposing new features for the Fitbit app to upvote? 

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@shijo89 there is a request for that feature here. You can add your vote there, but it appears that commenting has been disabled. 

Community Council Member

Amanda | Wyoming, USA
Pixel Watch 3, Inspire 3, Sense | Android


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Thank you for the link!! 

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You are still able to vote, BTW This is on the Feature Request board. 

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