02-13-2024 13:38
02-13-2024 13:38
I've noticed that I lose steps and miles logged sometime at the end of the day. About an hour ago, I had tracked 24000 steps, 12+ miles. Now the app is showing 22000 steps and 11 miles. I've noticed it happening before, but today is the first time I got a screenshot to document it. Is this happening to others? Can I fix it?
02-21-2024 18:44
02-21-2024 18:44
I’m having similar issues. I’ve had a Fitbit since May, 2013,when the Flex came out. I’ve had my Charge 5 for one year….lots of issues. Looking at alternatives- will not go with a Charge 6…I work to hard and exercise too hard to lose my data
02-22-2024 17:58
02-22-2024 17:58
Happens to me fairly routinely when I charge, and sometimes when not. Charge 5 is my first Fitbit withe this issue. Had just under 10k on Wednesday before putting on charger. Put in some few thousand more after, have 3.2 for day. Today, no charges involved, had 7.4 before syncing, 1.3 after. I could roll dice to get better values.