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Lost all of my days stats

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‎07-31-2022 17:44

‎07-31-2022 17:44

Lost all of my steps, mileage, zone minutes, calories burned- after a very active day-  how do I get them back?

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‎07-31-2022 18:00

‎07-31-2022 18:00

Hi, did you "restart" from the band itself? i did the same in the evening, and everything was "zero", but when i immediately sync it to the app, the day's activity appeared.  

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‎08-01-2022 06:24

‎08-01-2022 06:24

The same thing happened to me yesterday too. I restarted the device after using the GPS to make sure the GPS switched off, then all my data for the day disappeared. That doesn't usually happen. Then I synced with my phone and it came back.

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