08-30-2022 00:13
08-30-2022 00:13
How do I get a replacement? Bought a package of 2 through Amazon but they are not working. Help! Need a fitbit 5 charger. Can't find it on their website. Thanks for any help and direction
08-30-2022 02:08
08-30-2022 02:08
Hi, @Betsyburson , welcome to the community, Amazon UK certainly sell them here
Fitbit also have them Shop Smartwatches, Fitness Trackers, and More | Fitbit in accessories.
I hope this helps.
Cheers
Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.
08-30-2022 04:47
08-30-2022 04:47
Tried to buy through Fitbit first and had a problem placing the order. Called Customer Support and they were unable to actually place the order for me. Said I HAD to order it on-line. Ended up ordering through Amazon because I was traveling and needed to get shipped to arrive at my next destination. Now the new Amazon charges, although charged last night to 97%, drained to 11% by this morning. Very unhappy with Fitbit Customer Service and now I see that the new update may have caused this batter issue. Not happy at all.
08-30-2022 05:46
08-30-2022 05:46
Hi, @gordonsdatter So far as your battery drain is concerned you might be interested in Can I extend my Fitbit device's battery life? In addition, make sure "Snore report" is disabled, this is a real juice guzzler. From the Today screen on your Fitbit app>Sleep Tile>settings gear wheel (top right corner)>swipe up to the bottom to make sure the "Detect Snoring" slider is in the off position>sync.
I hope this helps.
Cheers
Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.
08-30-2022 20:32
08-30-2022 20:32