Low battery notifications not working

[SunshineSally9]

My issue is I am not getting texts notifications when the Fitbit battery is low and needs charging.  Its so easy to forget to check, and it seems to drop fast from 30% to 0%. So if I forget to check it, it can run out power mid run! But the notifications is switched on, on the app.  I used to get texts sent when low when I had a charge 4.  What to do???

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there, @SunshineSally9. It's nice to see you around the Fitbit Community Forums. Thanks for the details provided in your post. I understand your concern, I will do my best to help you! 

If you haven't done so already, from the Today tab, tap the settings icon. Tap Fitbit settings > Push Notifications and Email Notifications and remove the check mark for Low Battery > Sync your device to save the changes and the repeat the process to turn these notifications back on.