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Missing Splits (Pace & Speed, Cadence) on FitBit App / Charge 5

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Dear FitBit Community,

I purchased a FitBit Charge 5 watch and have been enjoying tracking my runs with it. However, I've noticed that I cannot find split information (pace & speed, cadence) of my recorded runs. I run without GPS to reduce battery consumption.


I previously used Samsung Health (first about 10 years ago), where I could accurately measure these metrics without a watch and even without GPS, simply by calibrating my step size during a few runs using GPS, then using step count. Is it possible that after buying a specialized device a decade later, I cannot track these metrics?

Do I miss some menu somewhere? Has anyone else encountered a similar problem with their FitBit Charge 5? If so, I would greatly appreciate any advice or insights on how to address this issue and regain access to these important metrics.

Thank you in advance for your help and support.

Best regards,
Bud

ps. I believe this is related to this thread, which I still leaves me wonder: given GPS is off (or I take no phone) are these metrics even calculated, and simply hidden, or not even calculated?

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