07-05-2023
12:05
- last edited on
07-05-2023
12:35
by
JuanFitbit
07-05-2023
12:05
- last edited on
07-05-2023
12:35
by
JuanFitbit
where these circles are my steps kj and distance stopped showing. How do I get them back? They don’t show up on the edit options
Moderator edit: updated subject for clarity
Answered! Go to the Best Answer.
Best Answer07-05-2023 14:48
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
07-05-2023 14:48
Hi @Loosing007
I've had my Zone Minutes disappear in the Fitbit app. Before I knew to click on the Edit icon first, I would force quit the Fitbit app, then reopen the app. Sometimes it would take doing the force quit more than once before my Zone Minute would reappear in the app. But that usually fixed the app so it would show all my Fitbit data. This something you might consider trying.
Just out of curiosity, you said that the 3 stats don't show up on the Edit options. When I tried it on my phone, I tapped on Edit and turned off those 3 stats. I could still see a very light icon for each stat. Do you see anything in those areas when you click on the Edit icon?
Rieko | N California USA MBG PE
Best Answer07-05-2023 12:37
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
07-05-2023 12:37
@Loosing007 , Nice to see you around. Thank you for the picture attached.
On the upper right corner you should see an "Edit "button.
Tap on it and add the stats that you want to be shown.
Tap on Done afterwards
JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.
Best Answer07-05-2023 14:48
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
07-05-2023 14:48
Hi @Loosing007
I've had my Zone Minutes disappear in the Fitbit app. Before I knew to click on the Edit icon first, I would force quit the Fitbit app, then reopen the app. Sometimes it would take doing the force quit more than once before my Zone Minute would reappear in the app. But that usually fixed the app so it would show all my Fitbit data. This something you might consider trying.
Just out of curiosity, you said that the 3 stats don't show up on the Edit options. When I tried it on my phone, I tapped on Edit and turned off those 3 stats. I could still see a very light icon for each stat. Do you see anything in those areas when you click on the Edit icon?
Rieko | N California USA MBG PE
Best Answer07-05-2023 17:13
07-05-2023 17:13
Those options were not there. I reinstalled the Fitbit and restarted the app 100 times and it’s resolved. It also didn’t have how many steps I’d done or km in the day or week. I knew about the edit button bit they were not an option
07-09-2023 12:37
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
07-09-2023 12:37
Hi @Loosing007
Sorry you had to go through such a long process & lost some of your data. But I'm glad to see that you finally got it resolved.
Rieko | N California USA MBG PE