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Most information gone in the app

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‎09-11-2022 04:47

‎09-11-2022 04:47

Steps, heart rate, sleep and almost everything is gone in the app. The only thing there is calories. The edit function is there, but I can’t add the features back. 

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‎09-11-2022 06:46

In response to Heather-S

‎09-11-2022 06:46

Yes I did. 

I got through to the Fitbit help people. They looked and somehow my Fitbit wasn’t synced to my account. Even though it has been for almost a year. Re-synced it and now everything is working again. 

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‎09-11-2022 06:42

‎09-11-2022 06:42

@Jfox1938 Have you tried uninstalling the Fitbit app and reinstalling it yet?  

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
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‎09-11-2022 06:46

In response to Heather-S

‎09-11-2022 06:46

Yes I did. 

I got through to the Fitbit help people. They looked and somehow my Fitbit wasn’t synced to my account. Even though it has been for almost a year. Re-synced it and now everything is working again. 

Best Answer