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My Charge 5 is not charging

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‎05-27-2022 16:38 - last edited on ‎05-28-2022 07:08 by Moderator Alum

‎05-27-2022 16:38 - last edited on ‎05-28-2022 07:08 by Moderator Alum

I bought my Fitbit in March of 2022 and it is not charging

 

 


Moderator edit: subject updated for clarity

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‎05-28-2022 07:07 - last edited on ‎02-19-2025 16:28 by Fitbit Moderator

‎05-28-2022 07:07 - last edited on ‎02-19-2025 16:28 by Fitbit Moderator

Hi, welcome to the Fitbit Community forums, @leonahall. 

Thank you for sharing all these details about the inconvenience you've been having with your Charge 5. 

I've been informed that you already contacted the Customer Support team for further assistance with this. In this case, they will let you know how to proceed. 

Have a good day. 

Davide | Italian and English Community Moderator, Fitbit


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