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My Charge 5 is not vibrating

ANSWERED

‎03-29-2025 20:46 - last edited on ‎03-30-2025 19:29 by Fitbit Moderator

‎03-29-2025 20:46 - last edited on ‎03-30-2025 19:29 by Fitbit Moderator

I noticed my Charge 5 was not vibrating when it typically would, for instance for timers, alarms and notifications. I made sure DND and sleep mode were off, I made sure vibrate was on in settings, I restarted the device and I factory reset the device and it still doesn’t vibrate. Is there anything I can do?

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1 BEST ANSWER

Accepted Solutions

‎03-30-2025 19:26

‎03-30-2025 19:26

Hey there @Cchjlue, welcome to the Fitbit Community! 

I really appreciate you taking the time to share this issue and all the steps you've already taken.

It sounds like you've gone through most of the common steps that we can suggest. Since those steps haven't helped, let's move on to the next step and try contacting our support team.

Please fill out this form and let me know once you have done so. By doing this, a member of our support team will contact you as soon as possible.

View best answer in original post

Best Answer
1 REPLY 1

‎03-30-2025 19:26

‎03-30-2025 19:26

Hey there @Cchjlue, welcome to the Fitbit Community! 

I really appreciate you taking the time to share this issue and all the steps you've already taken.

It sounds like you've gone through most of the common steps that we can suggest. Since those steps haven't helped, let's move on to the next step and try contacting our support team.

Please fill out this form and let me know once you have done so. By doing this, a member of our support team will contact you as soon as possible.

Best Answer