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My Charge 5 notifications stopped working

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‎06-22-2022 12:24 - last edited on ‎06-25-2022 17:04 by Fitbit Moderator

‎06-22-2022 12:24 - last edited on ‎06-25-2022 17:04 by Fitbit Moderator

After charging my Charge5 my notifications stopped working.  Is this typical?  

 

Moderator edit: updated subject for clarity

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‎06-25-2022 17:04

‎06-25-2022 17:04

Welcome to the Fitbit Community, @kapaa.

 

Thank you for informing us about the difficulties you experienced with your Fitbit Charge 5.

 

The notifications shouldn't stop working after charging a Fitbit device. Please make sure Do Not Disturb (DND), Exercise Focus and Sleep Mode are turned off. For instructions on how to navigate your Tracker, please visit this article.

 

In addition, you can find some other troubleshooting steps to resolve issues with notifications here.

 

Hope this helps.

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