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My Charge 5 stopped registering Zone Minutes. How do I correct this?

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‎02-24-2023 12:51 - last edited on ‎02-25-2023 04:42 by Moderator Alum

‎02-24-2023 12:51 - last edited on ‎02-25-2023 04:42 by Moderator Alum

My Charge 5 stopped recording & posting Zone Minutes. How do I correct this?

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‎02-25-2023 04:42

‎02-25-2023 04:42

Hi, welcome to the Fitbit Community forums, @LMGphotographer. 

 

Thank you for sharing all these details about the inconvenience you've been having with your Charge 5. 

 

I've been informed that you already contacted the Customer Support team for further assistance with this and it seems they're shared some instructions with you. In this case, they will let you know how to proceed. 

 

Have a good day. 

Davide | Italian and English Community Moderator, Fitbit


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