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My Charge 5 stopped working

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‎07-30-2024 07:08 - last edited on ‎07-30-2024 12:52 by Fitbit Moderator

‎07-30-2024 07:08 - last edited on ‎07-30-2024 12:52 by Fitbit Moderator

My Charge 5 stopped working on July 24, 2024. I am not exactly sure how old it is, less than 18 months. 
Issues:
-the screen won’t respond 
- it trembles when I attach it to the charger
- I left it on the charger overnight 
- it disconnected from my iPhone and won’t reconnect 
- it trembled each of the three times I pressed the button on the plugged on the charger cord 

What do I do now?

Moderator edit:  updated subject for clarity

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