help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

My Charge 5 won’t Sync

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-07-2022 05:25

‎10-07-2022 05:25

My Charge 5 quit syncing with my iPhone11 with iOS 16. How do I get it to start syncing again?

Thanks for the help.

Best Answer
0 Votes
2 REPLIES 2

‎10-07-2022 14:40

‎10-07-2022 14:40

If the usual steps (restarting tracker, clearing the app cache and restarting the app, reconnecting via bluetooth) don't work, I suggest patience. When mine does this, I find it usually connects later in the day.

CharlesKn | Mid-Atlantic, USA
60+, strength and cardio
Charge 5, Android, Windows

Best Answer
0 Votes

‎10-11-2022 03:44

In response to charleskn

‎10-11-2022 03:44

I got it fixed. Patience and I don't belong in the same room.

Best Answer