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Stuck on charging screen

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‎10-10-2022 19:08

‎10-10-2022 19:08

My Charge 5 is stuck on the charging screen once disconnect from the charger

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‎10-11-2022 03:44

‎10-11-2022 03:44

@deezer52 

 

Have you tried to restart the Charge 5 ? 

  1. Connect your device to the charging cable. For instructions, see How do I charge my Fitbit device?
  2. Press the button located on the flat end of the charger 3 times within 8 seconds, holding each press for about 1 second.
  3. Wait 10 seconds or until the Fitbit logo appears.

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