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My experience with Charge 5

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‎05-11-2023 06:36 - last edited on ‎05-11-2023 08:57 by Fitbit Moderator

‎05-11-2023 06:36 - last edited on ‎05-11-2023 08:57 by Fitbit Moderator

Heart broken. 

2 fitbit charger 5 in 2 year. 

1st receive for mother's day 2021, stop working in 7 months.

Purchased a 2nd for myself for mother's day 2022.

5 months later, the charger stop working,  purchased another charger which also stop working after 2 months. 

So, I think that's it for me and Fitbit.😥

 

Moderator Edit: Clarified subject

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‎05-11-2023 09:04 - edited ‎05-26-2023 11:35

‎05-11-2023 09:04 - edited ‎05-26-2023 11:35

Hi there, @Debbiewerner. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about your experience with the Charge 5. I understand how you must be feeling. 

To better assist you, may I know the issue you're experiencing? Is your Charge 5 not charging or syncing? Are you having issues with the Charge 5 itself or the charging cable? 

Looking forward to hearing from you. 

Maria | Community Moderator, Fitbit


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