help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

My experience with Charge 5

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-13-2023 21:59 - last edited on ‎07-14-2023 05:24 by Fitbit Moderator

‎07-13-2023 21:59 - last edited on ‎07-14-2023 05:24 by Fitbit Moderator

I'm done with Fitbit. Crashed 2 times in 2 weeks. Completely draining the battery. So stopped at Costco bought an Apple watch and ipad. 


Moderator Edit: Clarified subject

Best Answer
0 Votes
1 REPLY 1

‎07-14-2023 06:05

‎07-14-2023 06:05

I have had to have my charge 5 replaced 2 times already and am now waiting for my 3rd replacement which is on back order in a 7 month time frame. With all the issues posted here it shows that this product does not live up to the Fitbit name. I think that they just keep replacing them until the warranty runs out. This is not the way to treat your customers. Very unhappy with Fitbit. 

Best Answer