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My experience with Charge 5

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‎10-09-2023 05:39 - last edited on ‎10-09-2023 05:45 by Fitbit Moderator

‎10-09-2023 05:39 - last edited on ‎10-09-2023 05:45 by Fitbit Moderator

My charge5 died after 1 year 😢 not happy with fitbit  


Moderator Edit: Clarified subject

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‎10-09-2023 06:01

In response to MarreFitbit

‎10-09-2023 06:01

The screen does not work, I can't see my steps or anything at all on the screen. I tried to charging the battery and resetting the button and nothing works.

View best answer in original post

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‎10-09-2023 05:48

‎10-09-2023 05:48

Hello there, @Darylw33. Welcome to the Fitbit Community Forums. I'm sorry to hear about your Charge 5. I understand how you must be feeling. 

To better assist you, would you mind providing me with more details of the issue(s) you're having with your Charge 5 so we can bring it to life?

If by any chance you're having syncing and/or battery issues, please see Why won't my Fitbit device sync? Why isn't my Fitbit device's battery charging? 

Looking foward to hearing from you. 

Maria | Community Moderator, Fitbit


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Best Answer
0 Votes

‎10-09-2023 06:01

In response to MarreFitbit

‎10-09-2023 06:01

The screen does not work, I can't see my steps or anything at all on the screen. I tried to charging the battery and resetting the button and nothing works.

Best Answer
0 Votes