New Charge 5 calorie calculation not the same as Versa 2

[Jayswigart]

I just bought the Charge 5. I’m disappointed in that the calorie burn is not the same as it was in my versa 2. On the versa 2 u could count on 45 min of exercise to be 400 cal. On the charge 5 it gets to a little more than 300. 

Moderator edit: format

[DavideFitbit]

Hi, it's good to see you around in the forums for the first time, @Jayswigart. 

Thank you for your inquiry about the calories with the Charge 5. 

Let me know if this is happening only with a specific activity/workout. The number of calories burned is influenced by the physical data you entered when you set up your account: sex, age, height, and weight. Make sure that all the information in your account settings is correct. 

In addition, if you still feel that the amount of calories burned is not accurate based on your personal setting, please try to restart your device following these steps, and check if you continue to experience any trouble. 

I'll be around.