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No exercise recorded

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My son has just done a 5km Parkrun that he recorded on his Charge 5. We got the summary at the end and pressed "Done".

 

And it's now disappeared.

 

According to the phone app he did a couple of hundred steps in that time, and no exercise.

 

This is literally the watch's main job. I've had a Garmin for 4 years and never had it lose a run. Is there a way to see the exercises on the watch to check whether it's just a sync issue?

 

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After recording another activity, it's now appeared and the steps have updated.

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After recording another activity, it's now appeared and the steps have updated.

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