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No notifications Charge 5

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‎03-28-2023 13:40

‎03-28-2023 13:40

I never get any notifications from the Charge 5. I don't care about getting stuff from my iPhone to the Fitbit. What I care about is, I get no notifications from the Fitbit to my iPhone. Mainly when the battery is low, I get no warning. Then it dies and all my steps are not logged. Then I get an email about the battery being low but that doesn't do me any good. (That and emails if I earned a badge) Notifications for the Fitbit are all enabled in my iPhone as well as in the Fitbit app. So why do I get no alerts? 

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‎03-29-2023 06:39 - last edited on ‎02-12-2024 09:03 by Fitbit Moderator

‎03-29-2023 06:39 - last edited on ‎02-12-2024 09:03 by Fitbit Moderator

Hi, thanks for visiting the community forums for the first time and for sharing your inquiry, @CheeseFitness37. 

Regarding the notifications you mentioned, please go to your Fitbit app and tap on your Profile picture > Scroll down until you see Notifications > Make sure Badge and Battery notifications are enabled. If they were already On, try turning them off > Sync your device > Then repeat the procedure to turn them back on. This may help to refresh the performance. 

If the issue persists, you can also try setting up your Charge 5 as a new device in your account. 

Davide | Italian and English Community Moderator, Fitbit


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