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No sleep score

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‎12-05-2021 08:08

‎12-05-2021 08:08

I had a luxe for a couple days, it did my sleep score

 I have had a charge 5 for 2 nights now and there is no sleep score, what gives? My sleep settings are set to sensitive, and I really don't understand. The one reason I went with the 5 instead of the luxe was the ecg ability. But if this is faulty I'm getting nervous, I made the wrong choice. 

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‎12-05-2021 08:10

‎12-05-2021 08:10

There is no skin temperature or breathing rate either. I really thought the 2nd night would be different. 

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‎12-05-2021 17:28

In response to Queen_Suggie

‎12-05-2021 17:28

Charge 5 is working great for me in all departments. Got it about 2 weeks ago. 

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‎12-06-2021 05:05

In response to Queen_Suggie

‎12-06-2021 05:05

Hello @Queen_Suggie 

 

I think the skin temperature usually needs 3 nights of sleep data to start working so you should probably see it this morning, or soon after you wake up.

 

Is your sleep registering stages? That's quite important for a score.  It needs 3 hours of sleep to be able to measure properly.  If it's not measuring well, it might be worth changing your sensitivity to normal instead, if you move around when you're sleeping, as when it's on Sensitive, it might think you're awake.

 I hope that helps a bit.

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