Not auto recognizing my swim everyday Charge 5

[brnzm8]

My Charge 5 does not always auto recognize my swimming it is quite random sometimes it does and sometimes it doesn't !

Moderator edit: subject updated for clarity

[DavideFitbit]

Hi, welcome to the Community forums, @brnzm8. 

Thank you for the information provided about what you've been experiencing with your Charge 5. 

Keep in mind there are a few reasons that can usually cause inconsistencies with your swim data:  

• You completed only a few laps
• You stopped to rest multiple times or in the middle of the pool
• You stopped to rest for longer than 60 seconds after completing a pool length
• You changed your stroke type midway through a length
• You swam with a kickboard or without using your arms
• You swam less than the minimum duration needed for your swim to be automatically recognized

In addition to the reasons mentioned earlier, please try to complete a restart procedure using the charging cable and check if you continue to experience the same behavior.