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Not happy with the new Fitbit app

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‎10-08-2023 07:29 - last edited on ‎10-09-2023 04:11 by Fitbit Moderator

‎10-08-2023 07:29 - last edited on ‎10-09-2023 04:11 by Fitbit Moderator

Hate, hate, hate  this update. I hate the new bland interface. It's horribly hard to sync. I never asked for this. I think you are forcing us to use google. 

Moderator Edit: Clarified subject

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1 BEST ANSWER

Accepted Solutions

‎10-09-2023 04:13

‎10-09-2023 04:13

Hi there, @psyuhas. Thanks for stopping by in the Fitbit Community Forums and taking the time to share this suggestion with us.  We‘re taking your comments and sentiments in regards to our products and services into consideration.

Please bear in mind there's no way to revert to the old Fitbit app version. Nevertheless, I'd like to invite you to take a look at this post to get the most out of the new Fitbit app. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

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8 REPLIES 8

‎10-09-2023 04:13

‎10-09-2023 04:13

Hi there, @psyuhas. Thanks for stopping by in the Fitbit Community Forums and taking the time to share this suggestion with us.  We‘re taking your comments and sentiments in regards to our products and services into consideration.

Please bear in mind there's no way to revert to the old Fitbit app version. Nevertheless, I'd like to invite you to take a look at this post to get the most out of the new Fitbit app. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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‎10-09-2023 12:24

In response to MarreFitbit

‎10-09-2023 12:24

I agree that the App sucks.  Why are you fixing something that wasn’t broke?

Best Answer

‎10-09-2023 12:57

In response to BobRandolph

‎10-09-2023 12:57

Thanks, FB staff recommended I read answers to questions that I didn't ask, such as, where are my friends, how do I see how much charge is left? Obviously, they don't answer real questions, just cookie cutter responses to fane interest.
There was a one liner that stated you can not go back to old app. ( tough luck.)
Thanks for not liking the app either. It made my day.
Best Answer

‎10-09-2023 14:34

In response to MarreFitbit

‎10-09-2023 14:34

Since the new app launched, every time I open the app - all of my step, heart rate data, active minutes data, etc (everything!) wipes BLANK each time?! In addition, it’s now 10.30pm, and my watch face is showing 2.30pm?! Nothing will sync anymore and the new app is so hard for people with additional needs to use! Did you even consider accessibility for people with neurodivergence when making the monochrome, hard to use app?! The new app update has made my Fitbit completely worthless. I would like my money back please

Best Answer

‎10-09-2023 15:08

‎10-09-2023 15:08

I deleted my Smartphone app because I got tired of it telling me to let Google know my location. I am looking at replacing Fitbit.

 

Best Answer

‎10-09-2023 15:17

In response to KatAlterEgo

‎10-09-2023 15:17

I'll be doing the same. Thanks you make me happy too!
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‎10-10-2023 09:11

‎10-10-2023 09:11

I agree. I even switched it to google. No joy. Less control. 
Example. I used to start my walk manually. I’d get notifications every 1/2 mile with distance & speed. No more. Or don’t know how to activate that function.  It would also provide a map of where I walked. Now. Nothing. Pfft!  

Best Answer

‎10-14-2023 12:34

In response to lyfit10

‎10-14-2023 12:34

Do you really want to share your health data with Google?

Best Answer