Notifications will not work Charge 5

[Pamrn19]

I’ve done everything in 3 months of having this and can not get my texts or calls to come across I have an iPhone have tried the steps listed. Any ideas? 

Moderator edit: subject updated for clarity

[DavideFitbit]

Hello, welcome to the Fitbit Community forums, @Pamrn19. 

Thank you for sharing that you've been experiencing this inconvenience with your Charge 5 and that you already tried a few troubleshooting steps.  

In this case, since you already tried the basic steps shared in the forums and you continue to experience the same problem, I recommend that you get in touch with the Customer Support team for further assistance with this. They will let you know how to proceed. 

The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected. 

See you around.