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Older NordicTrack doesn't record

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Hi all, I have a new Charge 5 and its great.

I use a Nordictrack daily though and its not recording in exercies or calories burned, which is frustrating.

Any suggestions are welcome.

Cheers, John

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Hello @NordicTrack 

 

You do move your arms when you're using it, don't you?  That can be quite important for measuring steps/distance/activities as it's a wrist-based tracker.

 

It might be worth setting up an Exercise Shortcut so you can control the tracking of your exercise sessions.

 

From the App on your phone, tap your profile picture, then Charge 5, then Exercise Shortcuts.  Delete one you don't use by swiping left.  Then you can choose a new one to replace it with from +Exercise Shortcuts.  A good choice might be Workout, but you choose the one you like the sound of.  Sync your Charge 5 and check it turns up under Exercise on it.

 

When you're ready you can press Start and Finish and it should record as an Exercise for you.  You can then rename it by tapping on it and then the arrow at the top right of Categorize Exercise.  Then start typing a name in the Search Box. Nordic Track didn't come up for me but you might find something similar if you search.

 

I hope that helps.

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