Peloton/Cardio load target

[Byjosh]

I can’t figure out why a walk with my dog will register toward my daily cardio load target but a 45 minute peak peloton bike ride shows zero? I’m successfully able to sync data via Peloton. Very frustrating 

[KB80516]

Yes, I would like to know why as well! Very annoying!!

[RiekoC]

Hello @KB80516 & @Byjosh 

I saw a Moderator post from 07 Jan 2025 stating that an update to the Fitbit app will start rolling out soon and includes general issue fixes for the Cardio Load and Target Cardio Load. That said, I've seen some users report that they updated their app this week to version 4.34, indicating that the rollout has started.

The updates tend to rollout in waves. Keep checking your app store for the update and install it when it's available to you.

I expect that one of the fixes will be the inconsistencies that we've been seeing with getting Cardio Load credit for activities, especially for spinning/bike rides.

[curry_thunder]

This issue is still not fixed in version 4.34.1! 

[Glaek]

Yep, same problem for me. My apps are updated. The peloton ride shows up in my fitbit app, but it does not give any of the "cardio load" towards my goal.

[RiekoC]

Hello @curry_thunder & @Glaek 

Please submit this issue using the Feedback option in the Fitbit app:

• Tap your picture in the upper right of the Today page in the Fitbit app
• Select Feedback in the menu that opens
• Complete the prompts and submit

Although it's likely that you won't receive a reply, the team receives & reviews the feedback reports.

If I find a thread on this issue where one of the Moderators have responded, I'll report back with a link to the thread. That way, you can post the details of the issue you're seeing and the Moderator can forward the info to the engineering team.