Red X, flashing logo, won’t sync or detect

[Myshkin1]

My Charge 5 flashes the logo, then a circle with a red X. It won’t connect to Bluetooth or sync. I have tried to reset by pushing the power cord button 3 times, removing the device from the app then trying to add it again (it won’t even find it now, keeps searching)

[Jayt51]

Same thing! Hopeless….

[Juraj80]

Hi - hope you're well. Out of interest, have you been able to resolve this issue or did you have to replace the Charge 5?