08-29-2022
19:44
- last edited on
08-30-2022
11:26
by
DavideFitbit
08-29-2022
19:44
- last edited on
08-30-2022
11:26
by
DavideFitbit
Happily reporting that I had no hassle getting a replacement charge 5 through customer support chat this morning in less than 15 min. Received an email immediately and shortly received an email that my new charge 5 has been shipped.
08-30-2022
11:26
- last edited on
12-13-2024
16:27
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
08-30-2022
11:26
- last edited on
12-13-2024
16:27
by
MarreFitbit
Hi, thank you for taking the time to share your experience with the Support team, @Bisvettech.
It's good to know that you'll be receiving a replacement soon.
See you around!