help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Screen dead still takes readings

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-25-2022 01:13

‎07-25-2022 01:13

I am tired of this issue this is for the 2nd time since summer has started, suddenly screen went dark and never comes back, I've tried the restarting tip and did not work. The watch still function only screen is not working. Any solution!!!   I purchased charge-5 from BestBuy during my last holiday to the US early this April and I am back to my country (Saudi Arabia) where there is no Fitbit return/ maintenance store on the reach !!!!! 

Best Answer
0 Votes
2 REPLIES 2

‎07-25-2022 08:42

‎07-25-2022 08:42

I had this happen to my ionic a couple of years ago.  They issue was with the device itself and the only option was to send it back for a new one (it was still under warranty).

Best Answer
0 Votes

‎07-26-2022 00:08

In response to husfo

‎07-26-2022 00:08

My biggest problem is that I do not have fitbit representative to hand him over this annoying watch in my country 😞 

Best Answer
0 Votes