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Set up readiness.

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‎02-01-2022 06:37

‎02-01-2022 06:37

I upgraded to the Charge 5 last week. It's working great. GPS maps on walks works like a charm.  Today I updated the app on my tablet, (I don't use it on a phone.) and the Daily Readiness tile is there, but it won't let me click "I agree" to set it up. The button is greyed out.  I can't find a solution on the web or previous questions. Anyone know a solution? The readiness score was an important part of why I bought the Charge 5. 

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4 REPLIES 4

‎02-01-2022 07:12

‎02-01-2022 07:12

I wanted to add that the Charge 5 came with a 6 month free trial for premium. It does desplay premium at the top of the app, and I'm getting all other prem. features. 

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‎02-01-2022 07:17

In response to TEXVETJEB

‎02-01-2022 07:17

Hello @TEXVETJEB and welcome to the Community.  Did you swipe up all the way through the text to get to the bottom of the page?  If I remember correctly, I needed to do that.  Then the box became active.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎02-01-2022 08:32

In response to LZeeW

‎02-01-2022 08:32

Scrolling down did the trick. The trouble was that you had to scroll only the ver\y top of the page. If you try to scroll from the bottom of the text, nothing happens.  Frustraiting, and I can't imagine they didn't discover this in product testing.  Why it wasn't fixed I don't know. 

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‎02-02-2022 01:52

In response to LZeeW

‎02-02-2022 01:52

This solution worked for me. Thank you

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