The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.
On my sleep tracking details, it says I slept solid through the night, zero minutes restless or awake, but on the data visualization I can see several moments of awakeness and restlessness. Why is there this discrepancy? How do I fix this?
They are currently dealing with a syncing issue with the Charge 5 devices... the last time mine was able to sync was around 4 AM, so my sleep profile only captured data through the time making it seem like I only got 4 hours or so when really I got 6+. I'm assuming your issue is related...
It could be that, but my data seems to be syncing fine otherwise. It’s actually all there in the app, it just doesn’t match up with one another (says 0 times restless but the graph shows several moments of restlessness all on the same screen)
